Globally Recognized Certification
Earn customer trust by displaying the
International Hot Water Extraction Association Badge.
Raising Standards In An Unregulated Industry
The carpet and upholstery cleaning industry is unique because it requires specialized technical knowledge, yet there are no licensing requirements (like for carpenters or plumbers).
The result? Customers don’t know who to trust.
That’s why they look for the IHWEA Badge.
The Rating Scale
Each video submission is judged according according to this rubric.
+ and – suffixes are added based on consistency.
For example, a company that maintains an A rating for multiple years may get upgraded to an A+.
A
The company uses the following:
- Hot Water Extraction equipment that exceeds 200PSI, 90CFM and 130″ of water lift
- A rotary brush to agitate the pre-spray into the carpet (Oreck Orbiter or similar)
- A full spectrum of pre-spray products are readily available (enzyme, degreasing, low pH, high pH, eco friendly, deodorizing)
- Suitable professional grade stain protection products are readily available
- Documentation is on hand to communicate a variety of carpet conditions to the customer
B
The company uses the following:
- Hot Water Extraction equipment that exceeds 150PSI, 80CFM and 120″ of water lift
- A brush to agitate the pre-spray into the carpet
- Enzyme and degreasing pre-spray products are readily available
- Suitable professional grade stain protection products are readily available
- Documentation is on hand to communicate a variety of carpet conditions to the customer
C
The company uses the following:
- Hot Water Extraction equipment that exceeds 120PSI, 70CFM and 100″ of water lift
- A pre-spray product is available
D
The company uses the following:
- Hot Water Extraction equipment that exceeds 100PSI, 60CFM and 90″ of water lift
Submit Your Video
The video must be no more than 10 minutes long and clearly demonstrate the rubric criteria mentioned above.
Provide the video to: Certification@IHWEA.org